Privacy Policy
WestPeak Vape (“we”, “us”) runs westpeakvape.ca from Calgary, Alberta. This policy explains what personal information we collect, why, and your choices. We follow Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and Alberta’s Personal Information Protection Act.
What we collect
- Order details — name, delivery and billing address, email, phone number and the products you buy.
- Account details — if you create an account: your login email, password (stored encrypted) and order history.
- Age confirmation — your confirmation that you are of legal age, and ID details checked at delivery when required. We do not keep copies of your ID.
- Payment — payments are handled by our payment provider. We do not store full card numbers.
- Website data — cookies needed for the cart, login and age confirmation, plus basic server logs (IP address, browser) for security. See our Cookie Policy.
- Messages — what you send through the contact form or by email.
Why we use it
- To process, deliver and support your orders.
- To confirm that buyers are of legal age.
- To answer your questions.
- To send restock or order emails you asked for. You can unsubscribe at any time.
- To meet legal, tax and accounting obligations.
We do not sell your personal information.
Who we share it with
Only the service providers needed to run the store — our web host, payment provider, delivery or shipping carrier and email service — and authorities when the law requires it.
How long we keep it
Order records are kept as long as tax and accounting laws require. Contact messages and account data are kept while they are needed and then deleted.
Your rights
You can ask to see, correct or delete your personal information, or withdraw consent for marketing emails. Contact us and we will reply within 30 days.
Security
The site uses HTTPS encryption. Access to order data is limited to people who need it.
Changes
We may update this policy. The date of the latest version is shown below.
WestPeak Vape · 4641 128 Avenue NE, Calgary, AB T3N 1T5 · Last updated: November 2026